This Privacy Policy describes how Envy Nails & Beauty (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our salon or use our services. We are committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
We may collect personal information from you in various ways, including when you book an appointment, visit our salon, sign up for our newsletter, or contact us. The types of personal information we may collect include:
- Contact Information: Name, address, email address, phone number.
- Appointment Details: Date and time of service, type of service, preferred nail technician.
- Payment Information: While we process payments, we do not store sensitive credit card details on our servers. Payment processing is handled by secure third-party payment gateways.
- Health Information (for services): Any relevant health conditions or allergies you disclose to ensure your safety and the quality of our services. This information is collected with your explicit consent.
- Communication Data: Records of your correspondence with us (e.g., emails, messages).
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage your appointments and services.
- To communicate with you regarding your appointments, services, and promotions.
- To process payments for services rendered.
- To improve our services and customer experience.
- To comply with legal obligations.
- For internal record keeping.
- To send marketing and promotional communications (if you have opted in).
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our salon, conducting our business, or providing services to you (e.g., online booking platforms, payment processors). These parties are obligated to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request the deletion of your personal information under certain circumstances.
- Opt-out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
6. Third-Party Links
Our website or communications may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Envy Nails & Beauty
15 St John’s Hl, London SW11 1TN, UK
Phone: +44 20 7228 4328